Our first priority is to ensure that our staff and customers are safe and to maintain public health in-line with the most recent Government advice announced on 12.7.21. At the same time, all of our customers will play a critical role in keeping homes and businesses across the UK and Ireland safe and secure.
Even though we are open and operating as normal, we must do everything we can to ensure that everyone remains safe.
Online/Telephone Ordering Service
Our telephone lines are open for online and telephone orders/enquiries Mon-Fri 8am-5pm and Saturdays 9am-1pm.
Our next day courier delivery service continues as normal. You can continue to place your orders until 5pm for next day delivery. Please note although we have not experienced any issues with goods getting to customers the following day please allow another 24 hours for your parcel to arrive due to the demand on couriers at the moment. We will always do our best to keep our customers updated with the tracking of their order and we will advise of any delays if we are notified. Please contact us if you do not receive your order on time and we will chase this up for you.
Our couriers are working to all social distancing guidelines and there will be no contact with the recipient on delivery. We are also implementing strict social distancing measures in house.
All of our staff will not be present at work if they or anyone they have been in contact with develop any symptoms connected to CoronaVirus or if they feel unwell in any way. Self isolation guidelines will apply.
We will continue to monitor everything and update when necessary. If anyone has any questions please do not hesitate to contact us 0800 304 7355
Please keep safe and take care.
Nicky England (Managing Director)